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Documentation Index

Fetch the complete documentation index at: https://docs.omneo.io/llms.txt

Use this file to discover all available pages before exploring further.

Omneo integrates with the leading retail eCommerce platforms to capture customer sign-ups, attribute transactions, and power on-site profile experiences.

Supported platforms

PlatformIntegration type
ShopifyNative extension — customer sync, transactions, rewards redemption at checkout, Shopify Proxy for SDK
Salesforce Commerce Cloud (SFCC)Cartridge + proxy — full customer lifecycle, transaction capture
Magento 2Plugin — customer and transaction sync
BigCommerceApp — profile and transaction sync
commercetoolsAPI integration — headless commerce with custom event handling
Commerce LayerAPI integration — API-first commerce

What eCommerce extensions do

  • Customer acquisition — capture new profiles when a customer creates an account or checks out
  • Transaction attribution — push completed orders to Omneo as transactions, triggering points and reactions
  • Incentive redemption — surface reward and benefit balances at checkout for redemption
  • Authentication — authenticate known customers on the storefront via Shopify Proxy or SFCC proxy
  • Profile sync — keep contact details and preferences in sync between Omneo and the eCommerce platform

The Shopify Proxy

The Shopify Proxy is a key component of the Shopify integration. It acts as an authenticated middleware layer between the Shopify storefront and the Omneo API, enabling:
  • Secure customer authentication using Shopify customer IDs
  • Omneo SDK access on the storefront without exposing API tokens
  • HMAC signature verification to confirm the request is genuine
See Shopify Proxy for setup details.
Content needed: per-platform integration architecture diagrams and setup checklists.