New to You is a system-generated list that surfaces products the customer has not previously purchased or interacted with — based on their transaction history and product catalogue.Documentation Index
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How New to You works
Omneo analyses a customer’s purchase history to build a “seen” product set. Products not in that set are candidates for the “New to You” list. The list is refreshed as new transactions are recorded and as the product catalogue is updated.Use cases
- Profile Portal — the New to You section shows customers products they might want to discover
- Clienteling — staff can use the New to You list to make relevant product suggestions based on what the customer hasn’t tried yet
- Email personalisation — the New to You list can be referenced in comms platform segments and content blocks
Configuration
New to You lists are configured as a List Definition with specific rules about:- Which product categories or brands to include
- How many products to surface
- Whether to filter by in-stock items only
- How recently a product must have been added to be eligible