Skip to main content
Omneo is a retail customer experience platform that gives brands a single, real-time view of every known customer (their profile, transaction history, incentive balances, and preferences) across in-store, online, and mobile touchpoints. Whether you’re a developer integrating a POS system, a marketer designing an incentive program, or a business analyst measuring customer lifetime value, these docs have you covered.

Getting Started

Understand what Omneo is, access CX Manager, and take a tour of the platform.

Concepts

Deep dives into profiles, incentives, commerce, automation, and every core Omneo concept.

Developer Guides

Step-by-step guides for authentication, integrations, reactions, webhooks, and the SDK.

Business Guides

Practical guides for configuring incentive programs, managing profiles, and measuring CX.