Credits are a payment object in Omneo, not a discount or incentive. When a customer redeems a Credit, it replaces a payment method rather than reducing a price. This means Credits appear at the bottom of the checkout redemption hierarchy:
Benefits → Rewards → Credits → Payment Type
See Credits concept page for the business context.
Credit types
Issuing a credit to a profile
Reading credits for a profile
Returns a list of all credits associated with the profile including their balance, type, expiry, and status.
Reading a specific credit
Redeeming a credit
Credit redemption is typically handled at the point of sale or checkout and is recorded as a payment type on the transaction. Include credits as part of the payments array when creating a transaction, or handle redemption via your POS/eCommerce platform’s Credit integration with Omneo.
Content needed: full credit redemption flow via API, gift card creation and transfer workflow, multi-credit redemption in a single transaction, and currency conversion behaviour.
Voiding a credit
Gift cards
Gift Cards are a special type of Credit that can be transferred between customers. When a Gift Card is purchased, it is stored against the buyer’s profile until the recipient claims it. Unclaimed Gift Cards can be configured to revert to the purchaser after a defined period.
To create a Gift Card credit and generate a virtual card number and PIN, contact your Omneo implementation team. The configuration involves Credit vendor setup specific to your POS or eCommerce platform.