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Documentation Index

Fetch the complete documentation index at: https://docs.omneo.io/llms.txt

Use this file to discover all available pages before exploring further.

The Omneo Postman collection is the fastest way to explore the API, test endpoints, and verify your integration setup.

Prerequisites

  • Download Postman for your operating system
  • Your Omneo tenant name and API credentials

Step 1: Clone the Omneo DevTools

git clone https://github.com/omneo/devtools-postman.git
Or download the ZIP from the Omneo DevTools repo.

Step 2: Import the collection

  1. Open Postman
  2. Click the Import button in the top bar
  3. Select Upload Files
  4. Navigate to the cloned repo and select omneo_api.json
  5. Click Import

Step 3: Configure environment variables

  1. Click the environment selector (top right) → Add Environment
  2. Add the variable baseUrl with the value of your Omneo API URL:
    https://api.[YOUR_TENANT].getomneo.com/api/v3
    
  3. Click Update

Step 4: Authenticate

  1. Select any request → Authorization tab
  2. Set Type to Bearer Token
  3. Paste your token from CX Manager (Settings → API Tokens)

Using OAuth 2.0

  1. Select any request → Authorization tab
  2. Set Type to OAuth 2.0
  3. Configure with these settings:
    • Grant Type: Password Credentials
    • Access Token URL: https://api.{{YOUR-TENANT-NAME}}.getomneo.com/api/v3/auth/token
    • Client ID/Secret: From your Omneo Administrator
    • Username/Password: Your CX Manager credentials
    • Scope: *
    • Client Authentication: Send client credentials in Body
  4. Click Get New Access Token

Step 5: Make your first request

  1. Select the Browse Profiles GET request
  2. Set your authentication
  3. Click Send
A successful response returns a paginated list of profiles.

Troubleshooting

ErrorCauseFix
401 UnauthorizedInvalid or missing tokenCheck authentication configuration
ENOTFOUNDWrong base URLVerify baseUrl environment variable
Empty responseCorrect URL, no dataYour instance may not have profiles yet

Path variables

For endpoints requiring IDs (e.g., /profiles/:profileId), set the variable in the Params tab under Path Variables.