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Profiles
Released 26 Oct 2026

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Improvements

  • Earlier ledger records shown inline. A profile’s ledger dialog and Recent activity list now show earlier point and reward records after the main entries, without turning on a separate switch. Hide earlier records, in the ledger dialog, is off by default. See Ledger.
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Admin UI
Released 23 Oct 2026

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CX Manager is now Omneo Console

Omneo Console replaces CX Manager as the admin interface for every Omneo tenant. Sign in with your existing Omneo login at your new address:
  • Easier to manage your Definitions. Reward, Benefit, Tier, Point and other incentive Definitions are simpler to find, create and edit. See Incentives.
  • See more of your data and integrations. Each Profile shows more of its data in one place, alongside the extensions connected to your tenant. See Managing Profiles in Console.
  • A foundation for new features. Console is the base for what comes next. New features will be published on this page as numbered releases, starting with this one.

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Moving from CX Manager

The previous address, https://{tenant}.manager.getomneo.com, keeps working for a short period and is planned to be retired on 31 October 2026. Start using the new address now, and update your bookmarks and password manager entries to match. See Accessing Console.If a feature or view seems missing, or does not work the way you expect, contact your Omneo or Arkade representative as you would for any other issue.