Profile Portal is a fully independent web application. It is not a Shopify embed or plugin for any eCommerce platform. It operates independently of your eCommerce platform while still integrating with connected systems in real time.
What Profile Portal provides
Profile management
- View and edit core profile details (name, email, mobile, date of birth)
- Progressive profiling: guided prompts to complete the profile with a progress indicator
- Communication preference management (opt-ins/outs by channel and category)
- Address management
Incentive display
- Reward balance and individual reward details with expiry dates
- Points balance by definition
- Benefit entitlements with claim and status information
- Tier status and progress
Transaction history
- Full list of attributed transactions with product-level detail
- eReceipts for transactions made while identified
- Claim Transaction: submit a receipt to retrospectively attribute an anonymous transaction
Lists and discovery
- View and manage personal product lists (wishlists, gift registries)
- New to You: personalised product recommendations based on purchase history
Other features
- Loyalty card with barcode for in-store identification
- Google Wallet and Apple Wallet integration via Omneo Pass
- Frequent flyer program membership display (Qantas, etc.)
- Appointment booking via Omneo Meet integration
- Referral and invite mechanics
Authentication
Profile Portal uses passwordless authentication. Customers receive a secure link via email or SMS to access their profile. Sessions are time-limited and tied to the verified contact method.Access
Profile Portal is typically accessed athttps://profile.[brand].com.au or a similar branded domain.
See Profile Portal for a conceptual overview and Configuring Profile Portal for setup.