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Every Profile Portal page has a fixed path you can link to directly: from an email, from your website, or from the Shopify Profile Portal theme extension. This page lists those paths. Paths are relative to the root of your Profile Portal domain, for example https://{tenant}.profileaction.io/rewards. Always include the leading /.

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Signed-in pages

These pages need a signed-in customer. A signed-out customer sees a sign-in prompt, and after signing in returns to the page they asked for. Every path exists for every brand. Your Profile Portal configuration controls which pages appear in the menu and on the home screen, not which paths resolve.

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Sign-in and public pages

These pages do not need a signed-in customer.

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Appointments

The Profile Portal books, cancels and changes Appointments. Both pages are available when appointments are enabled for your Profile Portal. Add the Profile’s id to open a /bookings page without signing in, for example from a confirmation or reminder email. The Profile Portal only shows the appointment when it belongs to that Profile. Without it, a signed-out visitor signs in first and then returns to the same page, action included. The parameter name depends on where your Profile Portal is hosted:
To put these links in an appointment notification, see Linking to change or cancel.

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When an appointment can be changed or cancelled

  • The appointment is requested or confirmed, and has not started.
  • It starts later than the Definition’s min_lead_minutes from now. Inside that window the page shows the appointment without the buttons and asks the Profile to contact you.
  • Changing also needs the Definition to still accept customer bookings (published, not archived, allow_customer_booking on, not walk-in only). Otherwise only cancelling is offered.
A change only offers times that are available for the chosen location and staff. Booking answers and the appointment type cannot be changed: booking answers are captured when the appointment is created. When a confirmed appointment on an approval_required Definition is changed, it goes back to requested so your team can confirm the new time. Cancelling sets the status to cancelled, which sends the Definition’s cancelled notification.

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Lists

The lists pages show a customer’s product lists and let them remove items. Customers cannot add items or share a list from the Profile Portal. Adding items and sharing happen on your own site through the Lists API. See Shopify Lists for a storefront example. To open a customer’s wishlist directly, link to /lists, or to /lists/{list_id} when you know the list’s id.

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Opening a path from Shopify

The Profile Portal theme extension opens any of these paths in its portal dialog:
If the shopper is not logged in to Shopify, the extension opens /login instead of the requested path, unless you pass force: true.