Skip to main content
CX Manager is the web-based administration interface for the Omneo platform. It serves as a centralised hub for business users who configure incentives and manage customers, and for technical users who manage integrations and settings.

​
Who uses CX Manager

​
What CX Manager is not

  • A reporting platform: it shows individual profile data, not aggregate reports. Use your BI tool for reporting.
  • A segmentation tool: use your comms platform or CDP for segment building.
  • A customer-facing surface: customers use Profile Portal; staff use Clienteling.

​
Key sections

​
Accessing CX Manager

Your CX Manager URL is: https://[tenant].manager.getomneo.com
For a walkthrough of each section, see CX Manager Tour.
See CX Manager for a conceptual overview.