What are points?
Points are an abstract currency that is given to a customer based on transactions or other behaviours
The value of Points are flexible in both how they are earned and the value they have when redeemed
A customers Point balance can power what Tier, Status, Benefits, Credits and Rewards they are entitled to. By default, Points in Omneo do not expire.
Point properties
Attribute | Description |
|---|---|
Id
| A unique Omneo identifier for the points instance |
value_initial | The initial value of the point instance. |
value_remaining | The remaining point value available for use |
data | An array of objects. Each object is a points object attached to the profile |
links | Links to the Omneo CX Manager to view the point schemes attached to the profile |
meta | Metadata attached to the profile points scheme |