Rewards

What is a reward

A Reward Definition which is first configured, and logic is set in Omneo CX Manager to issue individual instances of that reward definition to individual customer profiles
Rewards offer dollar-off discounts redeemable against a purchase.

Rewards can be stacked against a profile, and are summed to show the total rewards balance displayed in Read Profile Balances.
If multiple rewards exist within a Profile, the reward with the nearest expiry used for redemption.

Reward properties

Attributes

Description

data ARRAY

An array of objects. Each object is a reward object attached to the profile

links
OBJECT

Links to the Omneo CX Manager to view the rewards attached to the profile

meta
OBJECT

Metadata attached to the profile reward scheme.