What is a reward
A Reward Definition which is first configured, and logic is set in Omneo CX Manager to issue individual instances of that reward definition to individual customer profiles
Rewards offer dollar-off discounts redeemable against a purchase.
Rewards can be stacked against a profile, and are summed to show the total rewards balance displayed in Read Profile Balances.
If multiple rewards exist within a Profile, the reward with the nearest expiry used for redemption.
Reward properties
| Attributes | Description |
|---|---|
dataARRAY | An array of objects. Each object is a reward object attached to the profile |
linksOBJECT | Links to the Omneo CX Manager to view the rewards attached to the profile |
metaOBJECT | Metadata attached to the profile reward scheme. |