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Documentation Index

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The Omneo commercetools extension connects commercetools to Omneo for profile sync, order sync, product sync, and incentive management.

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What the extension covers

  • Profile sync: commercetools customer to Omneo profile
  • Order sync: commercetools order to Omneo transaction when the configured order state is reached
  • Product sync: commercetools product catalogue to Omneo
  • Reward and benefit data available for display in commercetools-powered storefronts

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Profile resolution

Profiles are matched using the commercetools identity handle and commercetools customer ID. On first encounter, the extension creates the identity link between the commercetools customer and the Omneo profile.

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Order to transaction

Configure the commercetools order state at which an order should be converted to an Omneo transaction. The extension subscribes to commercetools order state change events.

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Storefront integration

For front-end reward display and redemption, use the Omneo ID service to generate a profile-scoped token from your commercetools server-side middleware, then pass the token to the Shapes SDK.
Extension installation, API extension configuration, and custom type definitions are available from your Omneo implementation team.