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Documentation Index

Fetch the complete documentation index at: https://docs.omneo.io/llms.txt

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The Omneo Adobe Commerce extension connects Magento 2 and Adobe Commerce to Omneo, enabling profile sync, transaction recording, product sync, and reward redemption at checkout.

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What the extension covers

  • Profile sync: Magento customer to Omneo profile on account create/update
  • Transaction sync: Magento order to Omneo transaction at the complete order state
  • Product sync: Magento catalogue to Omneo
  • Reward balance display and redemption at checkout
  • Customer identification using the magento_id identity handle

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Profile resolution

Customers are matched using the magento_id identity handle. On first sync, the extension searches Omneo for a profile with a matching email. If found, the Magento customer ID is added as an identity. If not found, a new profile is created.

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Reward redemption

The checkout integration queries the customer’s Omneo reward balance and renders a redemption component. A custom price adjustment is applied to the Magento quote and the redemption_id is stored for reconciliation.
Extension installation instructions, module configuration, and version compatibility details are available from your Omneo implementation team.