> ## Documentation Index
> Fetch the complete documentation index at: https://docs.omneo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Shopify

> The Omneo Shopify extension connects your Shopify store to Omneo, syncing Shopify Accounts, Omneo Profiles, orders, products, and transactions bidirectionally.

The Omneo Shopify extension connects your Shopify store to Omneo, keeping Shopify Accounts and Omneo Profiles, orders, products, and transactions in sync and powering Shopify Account, checkout, and Shopify POS surfaces with Omneo data.

## What the extension syncs

| Object                              | Direction        | Notes                                                                                                                   |
| ----------------------------------- | ---------------- | ----------------------------------------------------------------------------------------------------------------------- |
| Shopify Accounts and Omneo Profiles | Bidirectional    | Created in one system, synced to the other                                                                              |
| Orders                              | Shopify to Omneo | Synced as Omneo Orders, converted to Transactions at a configurable status                                              |
| Transactions                        | Shopify to Omneo | Created when an order reaches the configured status threshold                                                           |
| Products/Variants                   | Shopify to Omneo | Powers eReceipts, transaction line items, wishlists                                                                     |
| Locations                           | Bidirectional    | Shopify location deletions require a configured fallback destination                                                    |
| Marketing consent                   | Bidirectional    | Email and SMS subscription state is kept aligned between Omneo and Shopify, respecting bounced state and Profile intent |

## Shopify Account blocks

Embedded blocks for the Shopify Account area let signed-in Profiles see their Omneo data without leaving Shopify:

| Block              | Function                                                                   |
| ------------------ | -------------------------------------------------------------------------- |
| **Omneo Balances** | Combined balance, points balance, and rewards balance on the Omneo Profile |
| **Omneo Rewards**  | List of the Profile's rewards with active, expired, and used filters       |
| **Omneo Tiers**    | Current tier and progress                                                  |

Block titles, subtitles, and visibility are configurable from the Shopify theme editor.

## Checkout extensions

Signed-in Profiles can apply Omneo value to an order at checkout:

| Extension                           | Function                                     |
| ----------------------------------- | -------------------------------------------- |
| **Checkout rewards**                | Apply available reward balance               |
| **Checkout benefits**               | Apply claimable benefits                     |
| **Checkout credits and gift cards** | Apply available credit and gift card balance |

Multiple discounts can be stacked on a single checkout.

## Credits and gift cards

Omneo Credits are used as Shopify gift cards. Credits are issued and tracked in Omneo. The extension generates a matching Shopify gift card per Credit in the destination Shopify store, so Profiles can redeem at checkout using Shopify's native gift card flow.

A single Omneo tenant can be linked to multiple regional Shopify stores (for example AU, US, and UK). A Credit issued in Omneo materialises as a gift card in the correct region when the Profile reaches checkout there, and the balance is the single Omneo balance behind every region. The result is one omnichannel gift card experience across stores.

See [Credits and gift cards](/extensions/shopify/credits-and-gift-cards) for configuration, issuance, and redemption details.

## Shopify POS tiles

The extension provides tiles and blocks for use in Shopify POS:

| Tile/Block                     | Function                                                                  |
| ------------------------------ | ------------------------------------------------------------------------- |
| **Manage Comms**               | View and update Profile communication preferences                         |
| **Redemptions**                | View and redeem rewards or benefits                                       |
| **Search**                     | Search for a Profile by scan (barcode/QR) or name                         |
| **Forms**                      | Collect structured Profile information from staff in-store                |
| **Customer Aggregation Block** | Display Omneo aggregations (spend, favourite store) on the Profile screen |
| **Clienteling**                | Open the Clienteling portal for the current Profile                       |

See [Setup](/extensions/shopify/setup) for sync configuration and [Shopify Authentication](/extensions/shopify/authentication) for front-end token issuance.