> ## Documentation Index
> Fetch the complete documentation index at: https://docs.omneo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# BigCommerce

> The Omneo BigCommerce extension connects BigCommerce to Omneo for profile sync, transaction recording, and reward redemption.

The Omneo BigCommerce extension connects BigCommerce to Omneo for profile sync, order sync, product sync, and reward redemption at checkout.

## What the extension covers

* Profile sync: BigCommerce customer to Omneo profile on create/update
* Order sync: BigCommerce order to Omneo transaction when the configured status is reached (e.g. `Completed` or `Shipped`)
* Product sync: BigCommerce catalogue to Omneo
* Reward balance display and redemption at BigCommerce checkout

## Profile resolution

BigCommerce customers are linked to Omneo profiles via the `bigcommerce` identity handle.

## Reward redemption

The checkout integration uses BigCommerce Scripts Manager or Stencil theme to inject the Omneo reward balance UI. A BigCommerce coupon or custom discount is applied on redemption and the `redemption_id` is recorded.

<Note>
  App installation steps, webhook configuration, and Stencil theme integration details are available from your Omneo implementation team.
</Note>