> ## Documentation Index
> Fetch the complete documentation index at: https://docs.omneo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Omneo Console

> The Omneo administration interface for configuring incentives, managing profiles, and running operations.

Omneo Console (formerly CX Manager) is the web-based administration interface for the Omneo platform. It serves as a centralised hub for business users who configure incentives and manage customers, and for technical users who manage integrations and settings.

## Who uses Console

| Role | Primary use |
| - | - |
| **Administrators** | Full platform configuration, user management, integration setup |
| **Managers** | Profile viewing, incentive management, reporting |
| **Reporting users** | Read-only access for data and reporting |
| **Implementation teams** | API token management, webhook and reaction configuration |

## What Console is not

* **A reporting platform**: it shows individual profile data, not aggregate reports. Use your BI tool for reporting.
* **A segmentation tool**: use your comms platform or CDP for segment building.
* **A customer-facing surface**: customers use Profile Portal; staff use Clienteling.

## Key sections

| Section | What it does |
| - | - |
| **Dashboard** | Metabase-powered reports and KPI overview |
| **Profiles** | Search and manage individual customer records |
| **Transactions** | View all transactions with filter and search |
| **Incentives** | Overview of active rewards and benefits |
| **Configuration** | Manage incentive definitions, locations, and products |
| **Settings** | API tokens, webhooks, reactions, targets, and user management |

## Accessing Console

Your Console URL is: `https://manager.[tenant].getomneo.com`

> [!NOTE]
>
> For a walkthrough of each section, see [Console Tour](/getting-started/console-tour.md).

See [Console](/concepts/platform-surfaces/console.md) for a conceptual overview.


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