> ## Documentation Index
> Fetch the complete documentation index at: https://docs.omneo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Points

<Info>
  Use these endpoints for bulk point management or integration work. When reading or managing points for a specific customer, use [Profile Points](/api-reference/profile-point) instead.
</Info>

## What are points?

Points are an abstract currency that is given to a customer based on transactions or other behaviours
The value of Points are flexible in both how they are earned and the value they have when redeemed
A customers Point balance can power what Tier, Status, Benefits, Credits and Rewards they are entitled to. By default, Points in Omneo do not expire.

## Point properties

| Attribute                | Description                                                                                |
| ------------------------ | ------------------------------------------------------------------------------------------ |
| Id `INTEGER`             | A unique Omneo identifier for the points instance                                          |
| value\_initial `FLOAT`   | The initial value of the point instance.                                                   |
| value\_remaining `FLOAT` | The remaining point value available for use                                                |
| data `ARRAY`             | An array of objects. Each object is a [points](ref:rewards) object attached to the profile |
| links `OBJECT`           | Links to the Omneo CX Manager to view the point schemes attached to the profile            |
| meta `OBJECT`            | Metadata attached to the profile points scheme                                             |